It is essential for leaders to understand that customer service is the lifeblood of their business. Without satisfied customers, there is no cash. And without satisfied and engaged employees there are no customers – satisfied or not! Here’s a look at what the most successful corporations, organizations and companies are doing different.
Learning from the Top Lawn Care/Landscaping Businesses
June 9, 2008 By Leave a Comment
From the Lawn and Landscape Magazine’s list of Top 100 companies, here are some lessons on how to start and run a service-oriented business: Dale Micetic, President, ISS Grounds Control (2007 revenue: $50.35 million) On the Importance of Networking. “Early on, I started attending local association meetings and interacting with other contractors and listening to [...]
