http://www.learningfrombigboys.com/2008/05/12-customer-service-tools-of-big-online.html Small Business Lessons from Big Businesses Tue, 24 Jan 2012 06:35:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.learningfrombigboys.com/2008/05/12-customer-service-tools-of-big-online.html#comment-11 PowerHomeBiz.com Tue, 20 May 2008 13:41:00 +0000 http://www.learningfrombigboys.com/2008/05/12-customer-service-tools-of-big-online-businesses.html#comment-11 Some of the order management software out there include Sterling Commerce (used by Staples), Oracle (used by Office Depot), SAP (used by HP Home) but many of the top ecommerce retailers use their inhouse software such as Amazon, Dell and Sears. Source: Internet Retailer Top 500 Some of the order management software out there include Sterling Commerce (used by Staples), Oracle (used by Office Depot), SAP (used by HP Home) but many of the top ecommerce retailers use their inhouse software such as Amazon, Dell and Sears. Source: Internet Retailer Top 500

]]> http://www.learningfrombigboys.com/2008/05/12-customer-service-tools-of-big-online.html#comment-12 Nikkicute Tue, 20 May 2008 10:50:00 +0000 http://www.learningfrombigboys.com/2008/05/12-customer-service-tools-of-big-online-businesses.html#comment-12 For Account status/history what kind of software is out there? For Account status/history what kind of software is out there?

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